Notice to Patients: Electronic Prescription Service goes live on 10th April

The surgery have asked us to let you know that, on Tuesday 10th April 2018, the practice will be improving the service by moving on to electronic prescribing. See our earlier post here for more details on what this means and how you can take advantage of it.

During the day doctors and staff will be trained and as such the number of available appointments will be reduced.  The surgery apologises in advance for any inconvenience this may cause you and ask patients to bear with us through this process.

6 comments to Notice to Patients: Electronic Prescription Service goes live on 10th April

  • A point of clarification please.

    This is clearly a really good idea but I already have a nominated pharmacy who I thought sent my prescription requests to electronically (by email I suppose)to my pharmacy. I could be wrong about this and it has been done by paper but I doubt that.

    So, my question is, given the current way things work for me, do I still need to go into my pharmacy and ask them to trigger the EPS system for me? It would seem that everything to switch to EPS is already in place for me.

    • Glynn Roche

      Hi Peter

      I will check with the surgery but I am pretty sure the new service requires the pharmacy to take the action and therefore needs you instruct the pharmacist.

      I will update here if I learn otherwise.


  • Eunice & Paul Meeus

    My prescription are delivered to my home I send my request to the surgery by email, so basically the same as the previous person. So do I now have to go to Kampsons in Three Bridges to notify them of my wishes?

    • Glynn Roche


      I will try to find out for you and come back to you.


      • Glynn Roche


        The surgery have advised that if you have previously given your pharmacy consent to use the EPS service when it becomes available, they should still have that arrangement in place and prescriptions will now travel electronically from the surgery to the pharmacy.

        Otherwise it will need them to be given consent now.

  • Peter Dodds

    Having recently checked with the pharmacy in the village I found that (as I suspected) both I and my wife were already signed up for the EPS service so there was nothing more for us to do.
    I daresay I lot of patients may be in the same boat.