Privacy Policy

Your privacy is very important to us. This policy explains how we collect and use personal data that we may collect about you when you interact with us. We collect and process data in accordance with the General Data Protection Regulation (GDPR).

Please contact us by email at admin@friendsofcdhc.co.uk if you need any further information on our privacy policy.

Processing personal data
We rely on the following lawful basis for processing your data:

  • Consent – we ask your consent for sharing news and developments related to the Friends of Crawley Down Health Centre Patient Participation Group with you, and for the purpose of collecting feedback through online forms or surveys.
  • Legal obligation – where necessary we are obliged to process personal data to comply with the law.

Personal data we collect
We may collect and process some or all of the following information:

  • Your name and email address, gender, date of birth and other contact information;
  • The preferences that you provide to us confirming whether you would like us to contact you; and
  • Records of your activity on our website gathered by cookies on your computer, including your IP address.

Protecting personal data
We take the necessary security arrangements to protect your personal data that is in our possession to prevent unauthorised access, use, disclosure, or similar risks. We take reasonable and appropriate measures to maintain the confidentiality and integrity of your personal data.

Sharing personal data
We will not share your personal data with third parties.

Retaining personal data
We keep your data for as long as it’s needed, after which time it will be deleted.

Your rights over personal data
Please contact us if you would like to exercise your right to:

  • Access your personal data (no charge)
  • Correct any errors in your personal data
  • Erase your personal data (unless that would conflict with our legal obligations)
  • Withdraw consent for us to use your personal data
  • Object to us processing your personal data

Withdrawal from being contacted
We try to provide you with only informative and relevant content, but you can withdraw consent at any time:

  • by clicking the ‘unsubscribe’ link at the bottom of any email we send
  • by contacting us and asking to opt out

Unhappy with our approach?
If you are unhappy with any aspect of our use of your personal data, please let us know.

You also have the right to lodge a complaint with the Information Commissioner’s Office (the supervisory authority), whose contact details can be found on their website.

Updated: 24/5/18